Shipping Policy

 

By buying in this store, you are accepting the following conditions:

*IMPORTANT INFORMATION: Due to COVID-19, shipments may take up to 8 days longer than scheduled, due to the minimum services of transport companies and other services.

An order cannot be canceled once it has been placed, since it is understood that it is already processed and on its way.

Orders are processed within 12/24 business hours from the date of purchase. Once processed, the shipment will be made between 24/48 hours, once it has been processed.

Shipping address CANNOT be changed once payment is made. If the client has changed address, no refunds will be made for not having received the order at the address that the client indicated at the time of placing the order.

If the customer does not enter his shipping address correctly, it is incorrect or incomplete and the order does not reach the customer for this reason. Returns or claims will NOT be accepted, since it is understood that it is the client's fault and not the transport company or AdoraDeko.